Privacy Policy

 Contact Email: idccabgurugram@gmail.com

IDC Cab (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application (“App”) and related services.

1. Information We Collect

When you use IDC Cab, we may collect the following information:

• Personal Information: Name, phone number, email address, profile picture, and government-issued ID (such as driving license, Aadhaar, etc.) for verification purposes.
  
  

• Location Data: Real-time GPS location to enable ride posting, acceptance, navigation, and tracking. Location is collected only when the app is active or during rides.
  
  

• Ride Details: Pickup and drop-off addresses, ride time, ride history, and payment records.
  
  

• Payment Information: Card, UPI, wallet, or other payment details processed through secure payment gateways.
  
  

• Device Information: Device model, operating system, app version, and log data for analytics and fraud prevention.
  
  

2. How We Use Your Information

We use the collected information to:

• Allow drivers to post and accept rides.
  
  

• Enable navigation and location-based services.
  
  

• Verify driver identity and maintain platform safety.
  
  

• Process secure payments within the app.
  
  

• Provide customer support and respond to inquiries.
  
  

• Improve app performance, security, and user experience.
  
  

• Comply with legal obligations.
  
  

3. Sharing of Information

We do not sell your personal information. However, we may share information with:

• Other Users: Limited details (such as name, phone number, and ride details) are shared between drivers for ride coordination.
  
  

• Service Providers: Third-party providers such as Firebase (data hosting), Google Maps (navigation), and payment gateways (payment processing).
  
  

• Legal Authorities: When required by law, regulation, or legal process.
  
  

4. Data Retention & Deletion

• We retain your information as long as your account is active or as needed to provide services.
  
  

• Users may request account deletion and removal of their data at any time by contacting us at idccabgurugram@gmail.com.
  
  

5. Security

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection. Users are responsible for safeguarding their login credentials.

6. Children’s Privacy

Our services are intended for users 18 years and older. We do not knowingly collect information from minors. If we become aware of such data, it will be deleted promptly.

7. Your Rights

As a user, you have the right to:

• Access the personal information we hold about you.
  
  

• Request correction of inaccurate information.
  
  

• Request deletion of your data.
  
  

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app, and continued use after changes means you accept the updated terms.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 idccabgurugram@gmail.com